Terms & Conditions
CAN I BRING MY OWN FOOD & DRINK?
Only food and drink purchased at the festival may be consumed on the premises. The organisers and venue owners rely on income from this to make the festival financially viable. We aim to have a number of vendors which will cater for a variety of dietary requirements at reasonable prices. If you have any specific dietary requirements which you feel may fall outside this and wish to make contact via email, we would be happy to discuss further to see how we can help.
HOW MANY TICKETS CAN I BUY?
There is no limit to the number of tickets per transaction.
ARE THERE FACILITIES FOR TODDLERS & YOUNG CHILDREN?
We recommend a minimum age of 10 plus to attend the festival as there will be minimal facilities to entertain children of a younger age. It is however discretionary by parents if they wish to still attend with younger children.
WHAT TIME DO GATES OPEN AND CLOSE?
Gates will open at 12:30 with the festival finishing at 22:30
There will be music on the main stage until 22:00 (approx)
Last entry is 17:00 and there is no re entry
WHAT IF I LOSE MY TICKETS:
All tickets are purchased online and confirmation via email with a unique QR code. There is no paper tickets issued. You may print the confirmation booking with QR codes and bring along on the day or have the security staff scan your code directly from your mobile device. Please note that entry will be refused without a valid QR code being produced on the day.
HOW CAN I GET TO THE FESTIVAL? BY CAR
The cricket club car park will be restricted to staff and artists ONLY. (Permits issued). Therefore we strongly advise you to find alternative means of attending the festival. We suggest getting dropped off in the centre of Milnrow at the tram stop and walking up to the Cricket Club.
We also ask that you respect the neighbouring residential community by not parking on streets potentially causing gridlock on what are already congested narrow streets.
The Cricket Club is situated only a short walk from Milnrow Tram Stop or the village centre where various bus routes run through. We advise utilising public transport (for those guests that are not local) and arriving on foot is the best way to attend the festival on the day.
CAN I PARK AT THE FESTIVAL?
As detailed above, there will be NO car park availability for guests.
Due to concerns regarding congestion particularly along near by roads, there will also be no drop off facility in place. We are liaising with local taxi companies to establish a suitable agreed drop off point to minimize disruption for local residents. We would advise to be dropped off in the center of Milnrow (near the tram stop) and walk the short distance to Cricket Club from there.
CAN I CAMP AT MILNROW CALLING?
This event is a non-camping event on site however there is a camp site located a short distance away (subject to availability) as well as various overnight accommodation places locally.
WHAT IS MILNROW CALLING’S POLICY ON DRUGS AND ALCOHOL?
Right of admission is reserved by the event – As the venue is a licensed premise, even if you have a ticket, there may be circumstances where we feel or understand you should not be allowed into our event such as you being drunk or under the influence of drugs, and you will not be permitted to enter the event. No refund will be given.
Illegal and antisocial behaviour will not be tolerated and will lead to ejection from the event without refund.
There will be a Challenge 25 and wristband policy operating at every bar. Guests without a valid wristband will not be served at the bars. Challenge 25 means that every individual, who visually appears to be under 25 years of age and is seeking to purchase or be supplied with alcohol at the premises or from the premises, shall be required to produce identification proving that individual to be 18 years of age or older. Acceptable identification for the purposes of age verification will include a photographic driving licence, British passport, or other verified means of I.D. If the person seeking alcohol is unable to produce acceptable means of identification, no sale or supply of alcohol will be made to or for that person. If you are under 18 you are committing an offence if you attempt to buy alcohol.
PROHIBITED ITEMS – THE FOLLOWING ITEMS ARE NOT PERMITTED:
Large bags will not be allowed and all bags will be searched on entry (We reserve the right to deny entry)
No backpacks allowed
Illegal substances – we operate a zero tolerance on drugs/legal highs and entry will be refused for those attempting to enter the event with any. Security staff will be conducting random checks.
Glass (of any kind) or cans
Laser equipment or pens
Fireworks, flares, Chinese lanterns, klaxons, air horns or other similar items capable of making loud noise and any item which may reasonably be considered for use as a weapon Bicycles, skateboards, scooters, roller blades, personal motorised vehicles (unless a Motability scooter – see Disability Access Information)
Large umbrellas or parasols of any kind. (Ponchos advised for inclement weather)
You may be searched on entry to the event site. Any items that may be used in an illegal or offensive manner will be confiscated. No responsibility is given for the return of confiscated items. If you are in possession of illegal substances you will be refused/ejected from site and police informed.
Food & Drink – No food or drink can be brought on site.
Medication – Please bring any medication that you would normally take and tell your friends about any allergies that you have. Medication can be safely stored at the event First Aid point on site if required. Please remember that all medication must be self-administered.
Animals – Animals, with the exception of assistance dogs, are not permitted at any time.
AN ARTIST HAS CANCELLED, CAN I GET A REFUND?
Please note the line-up is subject to change at short notice in unforeseen circumstances and there will be no refunds.
We reserve the right to alter/amend terms & conditions at any point up to date of the event.
This may be necessary to keep in line with latest risk assessment or 3rd party authoritative requests.
Terms of Purchase
All tickets are non refundable
All tickets are subject to a booking fee
MBP Promotions will communicate event information via email to guests who have bought tickets.
Where the event is cancelled or postponed by us (event organisers) you will be entitled to either a full refund or tickets to alternative date. Refund requests will only be automatic where no alternative date is offered. No refunds will be issued after 30 days of notice of event postponement. All refund requests must be made in writing by emailing .Tickets purchased will automatically become valid for the rescheduled date after the 30 day period whereby terms set out on this page apply (all tickets non refundable or transferable).